Privacy Policy

Privacy Policy

The person responsible for the processing of personal data is:

COSER Y CANTAR CB

CIF:E40523573

Justo Vilar 9 Bajo Street

Valencia

Spain

960238383

contacto@coserycantarcabanyal.com

"In COSER Y CANTAR CB we handle the information you provide in order to provide you with the requested service and make your billing. The data provided will be conserved while the commercial relationship is maintained or for the time necessary to comply with the legal obligations and attend to possible responsibilities that could derive from compliance with the purpose for which the data was collected. The data will not be disclosed to third parties except in cases where there is a legal obligation to do so. You have the right to obtain information about whether COSER Y CANTAR CB is processing your personal data, and therefore you can exercise your rights of access, rectification, suppression and portability of data and opposition and limitation to their processing before COSER Y CANTAR CB, CALLE JUSTO VILAR 9 BAJO or at the e-mail address privacidad@coserycantarcabanyal.com, attaching a copy of your ID card or equivalent document.  Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, you may file a complaint with the national control authority by addressing the Spanish Data Protection Agency, C/ Jorge Juan, 6 - 28001 Madrid.

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the processing of your data.

1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you buy something from our shop, as part of the sales process, we collect personal information that is

You will be asked to provide your name, address and e-mail address.

When you browse our shop, we also automatically receive your computer's Internet Protocol (IP) address.

in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our shop, new products and other updates

2 - CONSENT

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, create an order, arrange for shipping or make a return, we will ask you directly for your express consent, or give you the opportunity to refuse.

If we ask you for your personal information for a secondary reason, such as marketing, we will ask you directly for your express consent, or give you an opportunity to refuse.

You can see from the relevant data entry forms what data is collected. We use the data provided by you in accordance with Art. 6 para. 1 b) RGPD for the processing of the contract and the handling of your enquiries. After the contract has been fully processed, your data will be restricted for further processing and will be deleted after any tax and commercial retention periods have elapsed, unless you have given your express consent to the further use of your data or we reserve the right to further use the data, which is legally permitted and of which we inform you in this declaration.

How can I withdraw my consent?

If you change your mind after you have agreed, you may withdraw your consent to be contacted for the collection, use or disclosure of your information at any time by contacting us at privacidad@coserycantarcabanyal.com or by writing to us at COSER Y CANTAR CB Calle Justo Vilar 9 Bajo, Valencia, 46011, Spain.

3. Collection and use of data for the execution of the contract

We collect personal data when you provide it to us on the occasion of an order or when you contact us (e.g. via the contact form or email). Mandatory fields are marked as such, as in these cases we need the data for processing the contract or for processing your contact and without which you will not be able to conclude the order or send the message. The relevant data entry forms show which data is collected. We use the data provided by you in accordance with Art. 6 para. 1 b) RGPD for the processing of the contract and the handling of your enquiry. After the contract has been fully processed, your data will be restricted for further processing and will be deleted after any tax and commercial retention periods have elapsed, unless you have given your express consent to the further use of your data or we reserve the right to further use the data, which is legally permitted and of which we inform you in this declaration.

4. Data transmission

For the fulfilment of the contract in accordance with Art. 6, para. 1, letter b), RGPD will forward your data to the shipping company in charge of transport, insofar as this is necessary for the delivery of the ordered goods. Depending on the payment service provider you choose during the ordering process, we will transmit the payment data collected for payment processing to the credit institution responsible for payment and, if applicable, to the payment service provider contracted by us or to the payment service chosen. In part, the selected payment service providers also collect this data themselves, provided that you open an account with them. In this case, you must register with your access data on the payment service provider's account during the order process and the data protection declaration of the respective payment service provider applies.

4.1 Data transfer to the delivery service provider

If you have given us your express consent to do so during or after your order, we will, in accordance with Art. 6 para. 1 sentence 1 letter to RGPD, pass on your e-mail address and telephone number to the chosen delivery service provider so that they can contact you, in order to advise you or coordinate the delivery. 

The consent can be revoked at any time by sending a message to the contact address below or directly to the shipping service provider at the contact address below. After revocation we will delete the data you have provided for this purpose, provided that you have not given your express consent to a different use of your data or we have not reserved the right to a later use of the data, which is legally permitted and of which we inform you in this declaration.

Delivery company:

ENVIALIA S.L:

Avd Switzerland 2

28821 Coslada

Madrid 

5. E-mail newsletter

Email advertising with registration for the newsletter

If you register to receive our newsletter, we will use the data required for this purpose or those you have provided separately to send you our newsletter by e-mail periodically, in accordance with your consent in accordance with Art. 6, paragraph 1, letter a), RGPD.

You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact address below or by using a link provided in the newsletter.

After unsubscribing we will delete your email address, provided that you have not given your express consent to a different use of your data or we have not reserved the right to a later use of the data, which is legally permitted and of which we inform you in this declaration.

Email advertising without registration for the newsletter and your right of opposition

If we have received your e-mail address in connection with the sale of a product or service and you have not objected, we reserve the right to send you periodic e-mail offers of products from our range similar to those already purchased. This serves to safeguard, within the framework of a balancing of interests, our overriding legitimate interest in the advertising approach to our customers.

You can object to this use of your e-mail address at any time by sending a message to the contact address below or by using a link provided in the advertising message without incurring any costs other than those of transmission in accordance with the basic rates.

6 - DISCLOSURE

We may disclose your personal information if we are required by law or if you violate our Terms of Service.

7 - THIRD PARTY SERVICES

In general, the third party providers used by us will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.

However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide them for purchase related transactions.

For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be handled.

In particular, please remember that some suppliers may be located or have facilities that are in a different jurisdiction than you or us. So if you wish to proceed with a transaction involving the services of a third party provider, your information may be subject to the laws of the jurisdiction (jurisdictions) in which the service provider or its facilities are located.

By way of example, if you are in Canada and your transaction is processed by a payment gateway based in the United States, then your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act.

Once you leave our shop website or are redirected to a third party site or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links

When you click on links in our shop, you may be redirected off our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

8 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that there is no inappropriate loss, misuse, access, disclosure, alteration or destruction of your personal information.

If you provide us with your credit card information, that information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted standards.

COOKIES POLICY

What is a cookie?

A cookie is a file that is downloaded onto your computer when you access certain websites. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or his/her computer and, depending on the information they contain and the way he/she uses his/her computer, they can be used to recognise the user.

What types of cookies does this website use?

Like most current sites, we use cookies to facilitate the use of our website. Cookies are small information files that allow us to compare and understand how our users navigate through our website, and thus be able to improve the navigation process accordingly. You can obtain more information about cookies and their use at www.aboutcookies.org. The types of cookies we use are:

Depending on how long they remain active, cookies can be

- Session cookies: designed to collect and store data while the user accesses a page www.coserycantarcabanyal.com. They are usually used to store information that is only relevant to the provision of the service requested by the user on one occasion (for example, a list of products purchased).

- Persistent cookies: These are a type of cookie by which the data continues to be stored in the terminal and can be accessed and processed for a defined period of time. They have a deletion date. They are used, for example, during the purchase or registration process to avoid having to enter our data constantly.

Depending on who manages the computer or domain from which cookies are sent and processes the data obtained, we can distinguish between them:

- Own cookies: These are sent to the user's device, managed exclusively by us for the best operation of the site.

- Third-party cookies: Cookies are sent to the user's device from a computer or domain that is not managed by us but by another entity, which will process the data obtained.

The following cookies may be installed on your device:

- Registration cookies: When the user enters our website and logs in, a temporary cookie is installed so that you can navigate through your user area without having to enter your data continuously. This cookie will disappear when you log out.

- Analysis cookies: These are used to study user behaviour anonymously when browsing our website. This way we can know the most viewed contents, the number of visitors, etc. This information will be used to improve the browsing experience and optimise our services. They can be our own but also from third parties. The latter include Google Analytics and Iadvice cookies.

- Advertising cookies from third parties: The aim is to optimise the display of advertising.

- Google advertising cookies: Google uses cookies to determine which ads will be shown on the websites of its partners, for example, websites that display Google ads or that are part of Google's certified advertising networks. When a user accesses the website of a Google partner, a cookie may be stored on his or her browser.

Setting, viewing and deactivating cookies

You can allow, block or delete the cookies installed on your computer by configuring the options of the browser installed on your computer:

Chrome

http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

Safari

http://support.apple.com/kb/ph5042

Explorer

http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9

Firefox

http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we

Everything about Google's cookies, both analytical and advertising, as well as their administration and settings, can be found at

- http://www.google.es/intl/es/policies/technologies/types/

- http://www.google.es/policies/technologies/ads/

- https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

If you choose to disable Cookies we will not be able to offer you some of our services such as remaining logged in or keeping your shopping in your cart.

Here is a list of cookies we use. We list them so that you can choose whether to remove them or not.

Permite a Shopify almacenar información sobre su sesión (referente, página de aterrizaje, etc.).

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

9 - AGE OF CONSENT

By using this site, you declare that you are of sufficient age as stated by the RGPD to give consent.

10 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. 

Changes and clarifications will be effective immediately upon publication on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how and under what circumstances, if any, we use and/or disclose it.

If our shop is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you want to: access, correct, amend or delete any personal information we hold about you, register a complaint, or simply want more information contact our Privacy Compliance Officer contacto@coserycantarcabanyal.com or by mail at COSER Y CANTAR CB

Re: Privacy Compliance Officer

Justo Vilar 9 Bajo Street, Valencia, VC, 46011, Spain

Contact possibilities and your rights

As an interested party you have the following rights:

in accordance with Art. 15, RGPD, the right, to the extent indicated therein, to obtain information about the personal data concerning you that we process;

pursuant to Art. 16, RGPD, the right to obtain without undue delay the rectification or completion of the personal data concerning you;

according to Art. 17, RGPD, the right to obtain the deletion of personal data concerning him/her, provided that the processing is not necessary:

to exercise the right to freedom of expression and information,

for the fulfilment of a legal obligation,

for reasons of public interest, or

for the formulation, exercise or defence of claims;

in accordance with Art.18, RGPD, the right to obtain limitation of the processing of your data when

you contest the accuracy of the data,

the processing is unlawful and you object to the deletion of the data,

we no longer need the data but you need it for the formulation, exercise or defence of claims, or

you have opposed the treatment under Art. 21, RGPD;

in accordance with Art. 20, RGPD, the right to receive the personal data concerning you that you have provided us with, in a structured, commonly used and machine-readable format, or to request that it be passed on to another person in charge;

in accordance with Art. 77, RGPD, the right to lodge a complaint with a supervisory authority. As a rule you can contact the supervisory authority at your usual place of residence or work or at our company's headquarters.

If you have any questions about the collection, processing or use of your personal data, if you wish to obtain information about these data, to rectify them, to restrict their processing or to delete them, as well as to withdraw any consent or to oppose a certain use of your data, please contact us at the address given in the legal notice.

Right of opposition

Provided that we process personal data in accordance with the above in order to safeguard our overriding legitimate interest as part of a balancing of interests, you may object to such processing with effect for the future. If the processing is carried out for direct marketing purposes, you may exercise this right at any time as stated above. If the processing is carried out for other purposes, you will only have a right to object if there are grounds for doing so that are relevant to your particular case.

Once you have exercised your right to object, we will not continue to process your personal data for these purposes unless we can prove that there are legitimate grounds for the processing that override your interests, rights and freedoms, or that the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In that case, your personal data will not be further processed for that purpose.